You, the creator Seller, are free to set their Return and exchange policy. Sylyfe recommends to the sellers that : 1) a period of return of 7 days allowing the buyer to return the work if they are not totally satisfied with it. By returning the work at the Buyer expense in perfect conditions and in its original packaging, The buyer should then be fully refunded (the return costs will not be refunded) by the Seller. 2) In case the order is canceled due to an incorrect address, or a package refused at the reception, the sending and return fees will be charged. The withdrawal period (Number of days) you choose to accept returns could depend on the type of service (for example customization or not) and the special conditions of sale of the seller.